Returns Cancellation and Refund Policy

1. Returns and Refunds

• 1.1 To be considered for a refund, you must contact Customer Service at support@vigourmoves.com before making any arrangements to issue one. We require that you send back the product you received to receive a full refund for any transaction. Refunds will only be offered for up to 30 days from the purchase date; any transaction before that shall not be considered for a refund.
• 1.2 Persons with a medical condition who are pregnant or have reason to believe they may become pregnant in the next 30 days should not order this product. Refund requests will not be accepted, and refunds will not be given for these reasons. You must consult a physician before placing an order if you are unsure whether you can take this product.
• 1.3 All returns are subject to a restocking fee. Accordingly, if returned unopened and in good condition, all products have an 8.95 restocking fee per time.
• 1.4 Due to the personal care nature of the products, no refunds can be offered on open-for and partially-used products.
• 1.5 Authorized refunds will be provided within 30 days of receipt of the product back to our facilities and will be made back onto the card/payment method you used in the original purchase of your product.

2. Cancellations

• 2.1 You may cancel your order at any time before shipping without charge, penalty, or incurring a restocking fee.
• 2.2 you must follow the Return and Refund procedures above after shipping.