All business-day orders are processed within 24 hours of receipt. Orders are not processed or shipped from Friday at noon EST through Sunday or on holidays.
If we are experiencing a high volume of orders, shipments may be delayed. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping charges for your order will be displayed on our web pages and shown at checkout.
https://vigourmoves.com/s/keto ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
All shipments are made using USPS first-class mail, USPA Priority Mail, or USPS first-class international Mail.
https://vigourmoves.com/s/keto is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (including tariffs, taxes, and other costs) are the customer's responsibility.
We try to validate the shipping address provided at checkout to ensure the USPS recognizes it as valid. If we cannot validate the address, we assume the entered address is correct, and the customer accepts and acknowledges responsibility for undeliverable or missing packages.
https://vigourmoves.com/s/keto will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
We will file a claim with the shipping carrier, and local law enforcement will be involved. When the investigation is complete, we will replace or refund your order. Allow up to 21 days for the investigation.